Terms & Conditions

Upon your initial bridal hair enquiry, your wedding day will be provisionally booked.

 

Payment is not required until the day of your hair trial.

Once your hair trial is successfully complete, FULL BRIDE payment is required to secure your wedding day booking. If you cancel within 14 days prior to your wedding day This PAYMENT IS NON REFUNDABLE if cancelled up to 14 days prior to the event, however, a discretionary partial refund maybe considered.

 

In the unlikely event you are unhappy with your hair trial and we are unable to design a style that meets your satisfaction, you will only be required to pay HALF THE BRIDAL package on your trial day.

 

PLEASE NOTE:  There is no obligation to book once your trial is complete.  However, you may lose your wedding date if not booked at the time of the trial.

 

  • Included in the costs is a 15 mile radius of RG24. Additional mileage travelled outside of 15 miles of RG24 will be charged at 50p per mile - costs are for a return trip.

    Additional travel expenses may apply, depending on the location, congestion charge and any parking costs incurred.

 

  • Where your bridal party consists of 7 people or more and/or your wedding is early (pre 1.00pm) an assistant may be required. The assistant will be provided by us and this may incur an additional charge.

 

A premium of £50.00 will be charged if a pre 7.00am start is required at your chosen location which is outside of a 15 miles radius from RG24.

 

We will confirm any additional charges to you before payment is due.

 

  • All products such as, hair grips, pins, bands, bun rings are included in the quotation unless otherwise stated. If additional hair is needed to achieve your desired style, you will be advised what is needed.

 

In the unlikely event that we cannot attend your wedding day due to illness, disability, extreme weather conditions or unforeseen traffic issues, a FULL REFUND LESS TRIAL COSTS will be given and where possible a replacement stylist will be found.

 

WEDDING HAIR TRIAL

 

We recommend booking your hair trial 6-8 weeks prior to your wedding day, preferably on a day, when you have your dress available or you have a dress fitting booked. This is important to help ensure you are happy and comfortable with your final look.

 

It is advisable to have your accessories (veil, tiara etc.) with you on your hair trial day, so we can ensure correct fitment and placement.

 

An additional charge will apply if any of your bridal party (bridesmaids etc.) require a trial. If you require/request another trial additional charges apply.

 

Any additional guests must be booked and agreed at the time of your trial, to ensure there is adequate time allocated for all of your requirements.

 

EXCLUSIVITY

Exclusivity is not guaranteed for the entire day of your wedding, the timings will be discussed and agreed upon when confirming your booking. On the rare occasion that we have an additional wedding commitment on your day, this will be discussed during the consultation process and will not affect the agreed and finalised timings of your booking. An exclusivity fee can be arranged if preferred.

 

PHOTOGRAPHY

 

In booking your wedding you agree that unless otherwise stated at time of booking, we may use any photographs for publicity purposes, which include the website and social media pages. Photographs will be taken during your trial and wedding day.

WEDDING DAY

 

We will arrive at the time and location agreed.

This time may be altered should any additional guests require styling (these are payable on the day).

 

PRIOR TO MY ARRIVAL

 

Ensure everyone has CLEAN and DRY HAIR ready for styling to start immediately unless stated otherwise.

Loose clothing is recommended, preferably items that do not need to be taken off over your head.

 

We will stay with you until you have your wedding dress on. After your dress has been fitted, we will fit your veil and do any last minute adjustments and final style touch ups.

 

YOUR/PARTY RESPONSIBILITY

 

Please ensure you inform us of any issues that may affect the use of any equipment or products. This includes sensitivities, allergies and medical conditions. We cannot be held liable for any losses or damage that should occur due to your failure to inform us of any known condition.

 

SMOKING IS STRICTLY PROHIBITED and – we reserve the right to refuse service to any members of your bridal party for smoking whilst being tended to. Abusive or threatening behaviour will not be tolerated and your booking will be terminated immediately without refund.

 

Please keep us informed of any pertinent changes to your wedding day timings or location as these may have an impact on your wedding day hair schedule.

© 2019 by Zarla.

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